🔐 Escrow Protection Escrow means your money waits in a safe middle place until you get what you paid for. The seller can see it's paid, but can't touch it yet. 🛡 What is protected • 🏪 Products from sellers • 🛠 Services from providers • 🎨 Customize for Me orders and quotes • 🚚 Physical items sold by sellers 🔄 How it works 1️⃣ You pay. Your LaD moves into escrow, not to the seller. 2️⃣ The seller sees the order is paid and starts working or delivers. 3️⃣ You check the delivery in 🧾 My Purchases. 4️⃣ You confirm, and the money is released to the seller. ⏳ The 3-day rule After the seller marks the order delivered, you have 3 days to confirm or report a problem. If you do neither, the payment is released automatically. Check your order as soon as it arrives. ⚠️ If something is wrong Open a dispute before the 3 days end. The timer stops and your money stays locked. Upload screenshots, files or messages as evidence. The seller answers, and an admin reviews both sides and decides: • Full refund to you • Partial refund • Release to the seller 🧑‍💼 For sellers and providers You are protected too. The money is already secured before you deliver, so you never work for a buyer who can't pay. Once released, earnings go to your seller wallet, ready to cash-out anytime. 🚫 What escrow can't protect • Payments made outside LaDatastore • Deals arranged outside LaDatastore in other apps • Orders you confirmed before checking them Scammers often ask you to "confirm first" or "pay outside to save fees". Never do it. Keep everything inside the order chat. See ⚠️ Disputes & Refunds for the full dispute process.